Team Store Responsibilities include:

• Sort, price, stock, and arrange team merchandise
• Use the point of sale system (Square)
• Become an expert on store products
• Provide high-quality customer service to store guests
• Check out in-person guests using POS and follow cash handling procedures
• Take inventory of products
• Process online orders for fulfillment including order picking, packing and shipping
• Use heat press equipment to apply badges and jersey customization
• Conduct assigned tasks efficiently and with a high degree of accuracy

Ideal candidates will have availability during business hours (Monday through Friday 10am-5pm) as well as evenings and weekends.
In-season, Retail Specialists should expect to work a schedule focused on staffing the store on game days and during other events at the stadium. The retail team also has the responsibility of staffing merchandise pop-up stands on behalf of touring musicians performing at the facility.

This position is not eligible for remote work or relocation assistance.

If you love organization, thrive in a fast-paced environment, and want to see how a retail business operates from the inside out, we’d love to meet you!

Responsibilities:

• Open and/or close the retail store on days with public hours.

• Provide customer service to shoppers.

• Assist with stocking the main merchandise store and additional auxiliary stadium locations.

• Assist with inventory intake - uploading inventory to the back-end system and integrating new stock onto the sales floor.

• Assist with tagging merchandise. 

• Ensure that the store is clean and organized.

• Offer support and training to new employees.

• Respond to customer service emails and phone calls.

• Operating Heat press to create custom jersey orders. 

• Employees must be at least 18 years old to operate the heat press.

• Help with online order fulfillment and pick-up orders. 

• Assist Retail Director with Inventory tracking and back room organization. 

  
  

Reports to: Retail Director, Retail Operations Intern

Start Date: Immediate

Classification: Part-time, Non-exempt

Listed responsibilities, while demonstrative, are not complete or exclusive. Responsibilities may change and/or additional duties assigned at the discretion of the supervisor.